United States Customer Support

The Sunglass Fix has been serving US customers since 2006. Our US‑based support team is here to help with orders, lens selection, and installation.

We are happy to help

You will find an extensive list of answers to frequently asked questions on our Frequently Asked Questions page.

Need help installing your sunglasses? No worries, we've got plenty of instruction videos to guide you through it.


Email
Phone
USA: +1 (530) 466 6354
Primary US Support Address
The Sunglass Fix
18 Distribution Blvd
Edison NJ 08817
United States

This address is for customer support correspondence only. Do not send sunglasses to this location.


US Returns Processing Center (Logistics Only — No Sunglasses)
Return Helper (RHAU007)
The Sunglass Fix
Order ID: (your order number)
18 Distribution Blvd
Edison, NJ 08817
USA

Sending Sunglasses for Custom‑Cut Lenses
Sunglasses for custom lens fitting must be sent to our dedicated production facility in Australia.
The Sunglass Fix
PO Box 104
Billinudgel NSW 2483
Australia
Contact Form

Submit our form below, and our team will be in touch.

Upload a photo of your frames if measurements are unclear

  Add photo