The original lenses sent were for the wrong shape for the frames because for whatever reason the arms of the frame had the incorrect lense size. Maybe a repair or factory printing issue? I had to send a picture of the original lense side by side with a ruler so they could resend the correct lenses. I was told they would send a return satchel for the wrong lenses with my replacement lenses. The package was then lost by the courier. I had to fight 'tooth and nail' for 'The Sunglass Fix' for over a month and then was told to ask the courier company where the package was. I then had to prove to 'The Sunglass Fix' that the courier had lost it before they sent a replacement set of lenses. All in all a horrible experience for anyone, although I did get lenses that fit eventually. It took over 6 weeks before everything was settled and all I was offered was a $5 dollar refund. They got there in the end. They tried hard to make it right.
2022-04-04
Ebonie Te Puia
A+ quality and easy to instal
2020-09-25
Amanda McIntyre
Had a pair of ray bans that were scratched beyond wearable, discovered the sunglass fix. Easy to find the lenses I was after, quick postage, easy enough to install and now I Can wear my sunglasses! Thankyou sunglasses fix. Highly recommend 😎