Reply from The Sunglass Fix
Dear Karl Thank you for contacting us regarding the issue with your replacement lenses. I am sorry for any inconvenience caused by the difficulties you have encountered with the lenses. We offer exchanges to ensure a perfect fit and an email has been sent to assist you further, please reply with the requested information to help us accurately identify the issue. If preferred, you have the option to return the lenses for a full refund. We have a no questions asked return policy for all orders within a 6 month period from the date of purchase. In many cases, a simple exchange will resolve the issue once we know your frame details. We look forward to your response and how you would like to proceed. Regards Lana Customer Care Team at the Sunglass Fix